Privacy Policy

StrapsForYou — last updated May 2025

1. Who We Are

StrapsForYou (“we”, “us”, “our”) operates the website strapsforyou.com. We are based in the Netherlands and sell premium silicone watch straps worldwide. Questions? Contact us at hello@strapsforyou.com.

2. What Data We Collect

When you place an order or contact us, we may collect:

Name and email address
Shipping address and phone number
Payment information (processed securely by Shopify Payments — we never store card details)
Order history and communication history
Browser and device information (via cookies and analytics)

3. How We Use Your Data

To process and fulfil your order
To communicate about your order (shipping updates, receipts)
To respond to your questions and support requests
To improve our website and services (anonymised analytics)
To comply with legal obligations

4. Legal Basis (GDPR)

We process your data on the following legal bases: performance of a contract (your order), legitimate interests (fraud prevention, site improvement), and legal obligation. Where we send marketing, we rely on your consent.

5. Data Sharing

We share your data only with trusted parties who help us run our business:

Shopify Inc. — our e-commerce platform (data processed in the US under EU Standard Contractual Clauses)
Shipping carriers — to deliver your order (name and address only)
Payment processors — Shopify Payments, iDEAL, PayPal (as applicable)

We never sell your personal data to third parties.

6. Cookies

We use essential cookies to operate our shop (cart, checkout, session). We may also use analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

7. Data Retention

We retain order and customer data for 7 years to comply with Dutch tax law. Contact and support data is deleted after 2 years of inactivity.

8. Your Rights (GDPR)

You have the right to access, correct, delete or restrict the processing of your personal data. You also have the right to data portability and to object to processing. To exercise your rights, email us at hello@strapsforyou.com. We will respond within 30 days.

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.

9. Security

We take appropriate technical and organisational measures to protect your data against loss, unauthorised access or disclosure. Our site runs on HTTPS and all payment processing is handled by PCI-DSS compliant providers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at strapsforyou.com/pages/privacy.